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How do I return an item?
All returns are subject to 15% restocking fee.
Shipping and handling fees are non refundable.
Gametronex.com does not pay return shipping cost. Buyer is recommended to ship merchandise(s) using track-able shipping method.
Return items(s) must be in original condition. All manuals and accessories should be included in the original package.
Opened video games(s) and software may not be returned for refund or exchange.
All returns must have RMA#. Please include Order# and Contact information. RMA# Request
(Note: Return without RMA# will not be processed)
All defective merchandise(s) can be returned for exchange / repair within 30 days from invoice date unless states otherwise.
Gametronex.com does not pay return shipping cost. Buyer is recommended to ship merchandise(s) using track-able shipping method.
Exchange item(s) must be in original condition. All manuals and accessories should be included in the original package.
Opened video game(s) and software may not be exchange.
All warranty exchange / repair must have RMA#. Please include Order# and Contact information. RMA# Request
(Note: Warranty exchange / repair without RMA# will not be processed)
Return Address:
Defective merchandise(s) must be returned to manufactures for exchange within manufacture's specified period. 1. dreamGEAR / i.Sound - 120 Days Warranty
dreamGEAR / i.Sound
Attn: Customer Service
20001 South Western Ave.
Torrance, CA 90501
(877) 999-DREAM (3732) - US and Canada
(310) 222-1045 - Outside of US and Canada
support@dreamGEAR.com
2. MadCatz - 90 Days Warranty
Mad Catz, Inc
ATTN: Warranty
7480 Mission Valley Rd.
Suite 101
San Diego, CA 92108-4406
1 (800) 659-2287 (USA only)
1 (619) 683-9830 (outside USA)
3. Hori (USA) - 90 Days Warranty
