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Returns / Exchange

Gametronex Standard Return / Exchange Policy

  • All merchandise(s) can be returned for refund within 30 days from invoice date unless states otherwise.
  • All returns are subject to 15% restocking fee.
  • Shipping and handling fees are non refundable.
  • does not pay return shipping cost.  Buyer is recommended to ship merchandise(s) using track-able shipping method.
  • Return items(s) must be in original condition.  All manuals and accessories should be included in the original package.
  • Opened video games(s) and software may not be returned for refund or exchange.
  • All returns must have RMA#. Please include Order# and Contact information. RMA# Request
(Note:  Return without RMA# will not be processed)
Return Address:
Gametronex - Return
3592 Rosemead Blvd., #296
Rosemead, CA 91770
(RMA# Here)